send link to app

Acrobits Groundwire app for iPhone and iPad


4.0 ( 960 ratings )
Business Productivity
Developer: Acrobits
9.99 USD
Current version: 3.8.48, last update: 6 months ago
First release : 18 Aug 2010
App size: 69.01 Mb

Designed from the ground up with the mobile user in mind, Groundwire is the first mobile SIP Client capable of replacing your desktop phone.  Combining all the features business users need (see below) with intuitive features created with the mobile user specifically in mind (number rewriting, address book matching and more), Groundwire will quickly have you wondering how you survived without it before.

Check out the tutorials and knowledgeable articles at the links below:

https://www.acrobits.net/hesk/knowledgebase.php

For the list of providers and VoIP services tested with Groundwire, see http://www.acrobits.cz/about-us/partners#tab_verified-voip-operators

And check out https://www.acrobits.net/products/retail#tab_softphone for a side by side comparison of the most popular features of Acrobits Softphone and Groundwire.

*CallKit support!
*Push Notifications for long battery life
*Video Calling - H263, H264 and VP8 codecs
*Multi line
*SIP SIMPLE messaging, with picture, video and other attachments, typing and delivery notifications
*Call conferencing
*Transfer and attended transfer
*Call waiting
*Voicemail Notification and programmable Voicemail dialer
*ZRTP support (through in app purchase), the latest in secure calling for SIP
*Busy Lamp Field
*backgrounding support
*Call recording (only available for SIP calls, will not record calls from your GSM line)
*Bluetooth headset support
*Customizable ringtones
*Quickdial, your favorite contacts only one tap away
*Number rewriting, edit your existing contacts for SIP dialing without creating additional entries and program specific number to be dialed through specific accounts automatically
*in-call quality indicator, see network quality, packet loss and jitter
*Background noise suppression
*Quick import of accounts from major VoIP providers including sipgate, callcentric, voipcheap and many more.
*TLS support for encrypted SIP
*SIP Proxy Support, VPN Support (configure VPN in iOS settings)
*Excellent sound quality, supports OPUS, G.722, G.711, iLBC and GSM.  Make an in app purchase to add G.729 for great performance over 3G networks
*SIP Log for troubleshooting

If you have an issue with Groundwire, please contact our support even if you leave a review stating the problem.  Groundwire is highly configurable so problems that seem insurmountable may just require a couple of adjustments to the settings.    

Groundwire fans, please rate Groundwire or leave a review.  

***NOTES - IMPORTANT, PLEASE READ***

SIP - Groundwire is a SIP Client, not a VoIP service. You must have service with a VoIP provider or PBX that supports use on a standard SIP client to use it.

VoIP over 3G - Be aware that some mobile network operators prohibit or restrict the use of VoIP over their network.  They may prohibit the use of VoIP or impose additional fees and/or charges when using VoIP over their network.  By using Groundwire over 3G, you agree to abide by any restrictions your cellular carrier imposes and agree that Acrobits will not be held responsible for any charges, fees or liability imposed by your carrier for using Groundwire over their 3G network.

Pros and cons of Acrobits Groundwire app for iPhone and iPad

Acrobits Groundwire app good for

The only properly working VoIP app with ZRTP support (in-app purchase). At a cost, but you get what you pay for!
Simply the best SIP app ou there. I dont even use my GSM number anymore...
This is a rock solid VoIP app. I use it to manage two additional numbers (office extension & 2nd personal line for long distance calls). I purchased the G729 codec pack for improved voice quality over 3G. This app is worth every penny if you have multiple lines and require such features as call-waiting.
Had i known about this application from the beginning, i would have bought an iphone right away. Yes, i bought the iphone mostly because of this app and I am VERY happy! I love the push option, awesome! Thank you Acrobits for this app. i have also bought the g729 option and it deserves every penny. Adrian
With all the options this app is cheaper than a real sip phone and better! Also i didnt experience noise problems!
1/3MB /min using G729, 1.2MB /min using uLaw. Incoming calls are always uLaw with my VOIP provider because of how they originated, but calls I make are always G729. It seems to work great except when switching towers it has a break in the upload and you can hear them but they cant hear you. That and connection time (a bit over a second) are the only things they could improve on, I still couldnt recommend it for business use but that could be my VOIP provider. Push works well.

Some bad moments

Analyzing the logs, it seems that it always try to connect using TCP, even when you set to use UDP from advanced settings. Custom port configuration also seems to no work. If you are looking for a good sip client, go for media5-fone, it works.
Von wegen Hintergrundbetrieb. Klingelt nur wenn App im Vordergrund. Kann man glatt vergessen. Man sollte sein Geld zurückfordern. The app does not run in backround. It rings only when the app is active. Forget about it. I should ask for a refund.
This last update deleted my well configured account! Now i have to test all the configurations again!
Such a bad quality sound! Person on other side of connection cant hear me good, sound always goes and cuts, goes and cuts!.. (Btw, Im using "Betamax" provider)
Such a waste of money to upgrade from sip phone,save your money To: the makers Acrobits, these features should have been included in your original software, by offering this package has created a divide with your customers which can & will be problem for you! Smarten up
Wont register. Says there errors all the time, all the information was imputed correctly but still doesnt work. There are other sip phone apps that work a 100% better and are cheaper. Waste of money...